Shipping Policy
Fast and reliable delivery for your medical supplies
We offer free ground shipping on all orders shipped to addresses within the contiguous (lower 48) United States. No minimum purchase required!
Alaska and Hawaii are currently not included in free shipping. Please contact us for a quote.
We ship to Puerto Rico! Shipping to Puerto Rico is available for an additional fee based on order weight and destination. You will be quoted a shipping rate at checkout.
Ansell Products
FREE shipping — no minimum required
Complete Medical
FREE freight on orders $50 or more
Suncoast (Sunshine Coast)
FREE freight on orders $50 or more
Carrier
UPS Ground
Processing Time
Orders are processed within 1–2 business days
Transit Time
3–7 business days depending on your location
Tracking
You'll receive a tracking number via email once your order ships
•Address Accuracy: Please ensure your shipping address is correct. We cannot be responsible for packages sent to incorrect addresses.
•Order Changes: Contact us within 24 hours of placing your order if you need to make changes.
•Lost Packages: If your package is marked as delivered but you haven't received it, please check with neighbors and contact UPS first, then reach out to us.