FAQs

Frequently Asked Questions (FAQs)

1. What does QGMed specialize in?
   QGMed provides high-quality medical equipment, supplies, DME (Durable Medical Equipment), PPE, and incontinence products to healthcare providers, institutions, and individuals nationwide.

2. Who can purchase from QGMed?
   We serve hospitals, clinics, private practices, long-term care facilities, home health agencies, government entities, and individual patients and caregivers.

3. Do you sell to individuals or only to businesses and facilities?
   Yes, we sell to both! Whether you're a healthcare facility or an individual needing supplies at home, you can order directly through QGMed.org.

4. How can I place an order?
   You can place orders online through our website or by contacting our customer support team for personalized service.

5. Where do you ship?
   We ship nationwide across the United States. For international orders, please contact us directly.

6. What types of DME (Durable Medical Equipment) do you offer?
   We offer a wide range of DME, including wheelchairs, hospital beds, oxygen supplies, mobility aids, and more.

7. Do you offer PPE in bulk for clinics and facilities?
   Yes, we provide bulk PPE for healthcare facilities, including masks, gloves, gowns, face shields, and more.

8. Are you part of any Group Purchasing Organizations (GPOs)?
   Yes, QGMed is a proud member of Vizient and NDC, allowing us to offer competitive pricing through GPO contracts.

9. Do you offer special pricing for government or bulk orders?
   Yes! We welcome government contracts and large volume purchases. Contact us for custom quotes and bids.

10. Can I set up a recurring order for supplies?
    Yes, we offer recurring order setups for facilities and individuals who need regular shipments of medical supplies or incontinence products.

11. How can I get help choosing the right products?
    Our knowledgeable team is here to assist you. Reach out by phone or email, and we’ll help you find the right equipment or supplies for your needs.

12. Is QGMed registered with any government procurement systems?
    Yes, we are actively engaged in bidding on federal and state contracts and are registered in key procurement systems.

13. Do you accept insurance or Medicare/Medicaid?
    At this time, QGMed does not process insurance claims directly, but we can provide invoices and documentation for reimbursement.

14. How fast is shipping?
    Most orders are processed within 1–2 business days and delivered within 3–7 business days, depending on the destination and product availability.

15. How do I contact QGMed for support or questions?
    You can reach us via our website’s contact form, email us at qualitygaloremedicalcs@gmail.com, or call our customer service team directly.